At omsaifashion, customer satisfaction is our priority. If you are not completely happy with your purchase, we offer a straightforward return and refund process, subject to the following conditions:
1. Eligibility for returns
Products must be returned within 7 days of delivery. They should be unused, unworn, and in their original packaging with all tags attached.
Please note, certain items such as innerwear, cosmetics, and personalized or custom-made products are non-returnable for hygiene and safety reasons.
2. Return process
To initiate a return, please contact our support team at support@omsaifashion.com.
Our team will guide you through the process and provide the necessary details for product return.
3. Refund timeline
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5–7 business days through your original method of payment.
4. Shipping costs
Return shipping costs are the responsibility of the customer unless the product delivered is damaged or incorrect.
5. Confidence in shopping
We want you to shop confidently at omsaifashion, knowing that our support team is always available to assist you when needed.
Contact us
For return or refund-related queries, reach out to:
📧 support@omsaifashion.com
📞 +91 96290 11115
